Financing & Payment options
Our process is simple and transparent. Simply choose the diamond you would like to purchase, add it to the shopping cart and choose a payment or financing option. We will then courier the stone to you, fully insured.
We insure your diamond from our door to yours.
We ONLY ship via signed Courier. In most cases TNT, Toll, Fedex & AUS POST. This allows us to insure your goods. All goods have tracking numbers for monitoring.
Goods of a very high value can be delivered by Brinks, Armaguard, Toll Secure, and other equivalents. If you prefer this option please contact us.
We seal our diamonds in tamper proof packaging and photograph our goods before they are shipped to clients for compliance.
As soon as payment is received we dispatch goods the next business day. Goods can take up to 7 business days to be received.
We will provide tracking numbers for all parcels.
Guarantees and Return Policy
We Triple check and guarantee the quality of our goods.
If you have a genuine concern, or the goods are not delivered/recieived or as expected please contact us on [email protected] or phone 03 09650 0008
We do not replace goods that have been damaged due to mishandling or inappropriate use nor a change of mind.
Wholesale Diamonds Direct offer diamonds at true wholesale prices to the public.
If you believe you have found a diamond with the exact same characteristics elsewhere we will endeavour to match or beat the price if we believe it is of the same weight and quality. In order to ascertain if the diamond is the same we will need a competitors written quote, grading reports and if applicable a link to the website. The diamond must be available to any member of the public and not be part of a discount promotion. Diamonds containing BGM are generally not matched as they are of low quality.
High End Service
We provide aN individual service for large, high value, Investment Grade and scarce diamonds. This includes Argyle Diamonds in all colours - Red, Pink, Blue, Blue diamonds and non Argyle Pink Diamonds and Ellendale Yellow Diamonds.
If you have a specific request for something special & higher end please enquire via email @ address. Savings of up to 50% off retail prices can be had on goods over 150k.