DELIVERY PROCESS

Our process is simple and transparent. Choose the diamond you would like to purchase, add it to the shopping cart and choose a payment or financing option. Once payment is received we will then courier the stone to you, fully insured

Insurance

Wholesale Diamonds Direct fully insures goods door to door up to $20,000 AUD. 

Above this amount WDD will liaise with the client to organise suitable, insured delivery of the goods.

Shipping

All shipments are sent out via courier fully insured. The client must have a valid Driver's Licence or Passport for the Courier to site. If you want to be able to have two different people sign for the package please contact Sales@wholesalediamondsdirect.com.au.

WDD tracks all shipments and will provide tracking numbers where appropriate and/or courier details. For High Value goods where a courier, armed or not, is used, delivery will be pre-arranged with the client.

For high-value items over $20,000 AUD, we use specialist, at times, armed couriers - Brinks, Toll Secure Ferrari, DNT, Armaguard etc. WDD will liaise with the customer to organise these deliveries. These items will also be fully insured door to door. 

Guarantees and Return Policy

 

Please see our Terms & Agreements.

Prices

Wholesale Diamonds Direct offer diamonds at true wholesale prices to the public.